Do you actually know how your emails land emotionally, or are you just guessing?
If you wrote a perfectly clear email and the reader still felt confused or offended, whose fault is it really?
You probably have a strong sense of your own communication style. But how much of that is just a bias you cannot see?
Is there a psychological reason why some people use five exclamation points and still come across as cold?
When you read a one-word reply from a colleague, what story do you tell yourself about what it means?
For our Watch & Talk sessions, this video sparks discussion around email tone and perception, psychological bias in communication, generational differences in writing style, and professional miscommunication.
Ready to find out how your emails are actually being read?
Watch the video here (but it’s always more interesting to talk about it 😉):
